About Us

By providing the nation’s leading IT solutions and services, we help our customers streamline processes, improve network operations, and generate cost savings.

Smart hands is a new terminology added to the IT industry.It simply means having an IT savvy professional who can understand tech jargons and having the ability to identify equipment and troubleshoot business systems.Our technicians are contracted industry professionals that will have all the necessary skills and equipment needed to work with any remote support companies to get the job done.The is usually managed services providers such as in the hotels industry, guest internet, key machines, time clocks, and other manage services equipment

Why Choose us ?

Working with third party support over the phone to resolve network or equipment failure issues.

Because we have a specialized niche in hotel technology, we are the best at providing Smart Hands support for all sorts of third-party technology.

What set us apart of others is our techs can do more than just TCP/IP connections. We have years of experience with legacy products such as serial connections and the ability to make adapters and cabling on the spot.


When customer call RTE Solution, they can ensure that they’re working with a reparable industry known professional who’s honest and will offer solutions where others can’t. RTE Solution is networked with some of the most renowned professional in the metro Atlanta. If we can’t get the job done, no one can. 

You can request RTE Services by completing the IT Solution Request form by clicking the button to the right. If you have questions about your service or need urgent solutions, please call the IT Help Desk at (678) 218-6767.